Nonviolent Communication and Conflict Management
O'Hair and Wiemann (2012) say
conflict is "inevitable" (p. 220). Conflicts are something that
happens in every communication, sometimes easily overcome or sometimes not
resolved. The less fight in human life, the more peaceful it will be. Of
course, it is almost impossible to avoid this.
A conflict I have encountered
recently may have some communication problems in my family with my teenage son.
My 14-year-old son's school offers them virtual or in-person education. My son
wants to participate in virtual learning activities from home some days. Some
days, under our forcing, he goes to school and gets training face to face. We
support him in getting an education by going to school so he can socialize at
school. He has recently been volunteering to participate in virtual education
because he can play online games during training breaks (lunch, physical
education, recess). He cannot manage his time at all when he played computer
games.
I tried to explain this situation
by saying that I did not want to solve it by taking his gaming computer from
his room and hiding it. I followed him when he stayed at home for a few weeks
trying to understand what he was doing. In the meantime, late homework and
falling grades were the last things straw that broke. As far as I followed,
when I saw that he could not provide self-control, I took his phone and
computer away from him and left him in the room with his Chromebook (he can
only attend class with that) to concentrate on the lesson. After his school
success dropped, we decided that he would go to school continuously. This
situation turned into a conflict between us.
It is necessary to use different
strategies to handle the conflict and solve the problem. I hope we can achieve
some positive results after the disagreement with an appropriate communication
strategy.
Willingly, continually exchanging
negative opinions require giving "five positive statements for every one
negative" (O'Hair & Wiemann, 2012, p. 232). According to the
Non-Violent Communication Center (NVC) (nd), the experience of awareness,
empathy, and understanding its vulnerability will encourage compassion and
support productive conflict (O'Hair et al., 2018). We emphasized to my son
that, as his parents, our focus is on his development. Rather than focusing on
negativities, we try to focus on the positive and build family foundations on
trust. I can understand how he feels playing games with his friends. However,
after the school hour is over and the homework is delivered, I explained that
it is necessary to accept the periodic gameplay. I stated that if there are no
complaints and his grades rise, and he maintains his self-control, we can trust
him again.
In our frequent conversations
with him, we listened to him very carefully to keep our conflicts under control
and clearly show a sensitive attitude (Chesire, 2007). When we struggle to
reach a consensus, we will take mutual steps to resolve our conflicts. It was
difficult for him to understand this and think he wasn't depriving himself. We
felt that we had success in this subject when he asked his father for help for
the evening algebra lesson.
When my son said at first that
his friends and some other children were able to play online at that time and
that his deprivation made him angry, we thought we should understand him
"without judgment, criticism or blame/punishment" (Nonviolent Communication
Center, nd). Honestly, when I thought he was telling the truth, it saddened me
that he was deprived of him while his friends played.
This process, in which we decided
to play games for certain hours outside of school hours, continues. I hope my
son will gain the necessary behavior to be aware of his responsibilities.
References:
Cheshire, N. (2007). The 3
R's: Gateway to Infant-Toddler Learning. The dimension of Early Childhood. Volume 35, No. 3.
O'Hair, D., Wieman, M., Mullin, D. I., & Teven, J. (2018). Real communication: An introduction
(4th. ed). New York: Bedford/St. Martin's
The Center for Nonviolent Communication. (2007). An introduction to nonviolent communication. Retrieved from: http://www.schooltransformation.com/wp-content/uploads/2012/06/Kendrick_NVC_Materials.pdf
I can relate to your conflict as I have similar struggles with my teenage daughter who also has special education needs. Unlike other districts, instruction is completly inperson, unless there is a need to quarantine. However, failing grades and missing assignments are like a pleague and fill our evenings with negativity. I need to be more intentional about utlizing productive conflict resolution stratagies.
ReplyDeleteSamantha